Managing your account
Find out how to make changes to your account.
35 articles
What do I do if I need urgent assistance with my account or card?
I want to give feedback.
Can I call WEX Motorpass after hours?
My business is changing owners. What do I need to do?
I need to change the ABN holding the WEX Motorpass account. How do I proceed?
I need to change the name of the business holding the WEX Motorpass account. How do I proceed?
How do I change the email addresses associated with my account?
How do I change the phone number associated with my account or card(s)?
My account is suspended. How do I fix it?
How can I manage my WEX Motorpass account online?
How do I access my WEX Motorpass account online?
How do I change the address on my account?
How do I close my account?
I have forgotten my online account username.
I have forgotten my Online Service Centre password.
I have been locked out of my online account after 3 incorrect password attempts.
Can I add specialty vehicles to our WEX Motorpass account?
Can additional users be created to have online access to my WEX Motorpass account?
What user types can be added to my online account?
How many additional users can I provide online access to my WEX Motorpass account?
How can I disable a user's online access to my WEX Motorpass account?
How can I temporarily prevent a user from accessing the online account?
Why can’t I access my online account?