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My account is suspended. How do I fix it?

Updated over 10 months ago

If your account has been suspended due to overdue payments and you are unable to make purchases, you will need to contact the Collections team by sending us a message. You can also call us on 1300 366 109 between Monday to Friday, 8:45 AM - 7:00 PM AEST and follow the prompts. Alternatively, you may also email collections@wexaustralia.com to rectify the matter. Please make sure you provide us with your account number and name to ensure a speedy resolution.

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