WEX Motorpass Help Centre
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Go to WEX Motorpass
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Managing your account
Managing your account

Find out how to make changes to your account.

L
By Lenna1 author25 articles

Account management


How can I manage my WEX Motorpass account online?
My account is locked. How do I get it unlocked?
How do I change the phone number associated with my account or card(s)?
How do I change the email addresses associated with my account?
I need to change the name of the business holding the WEX Motorpass account. How do I proceed?
I need to change the ABN holding the WEX Motorpass account. How do I proceed?
My business is changing owners. What do I need to do?
Can I call WEX Motorpass after hours?
I want to give feedback.
What do I do if I need urgent assistance with my account or card?
How do I access the WEX Motorpass Online Service Centre?
How do I change the address on my account?
How do I close my account?

Phone password


What is a phone password?
How do I set up a phone password?
What do I do if I have forgotten my phone password?

Spend limit


What is a spend limit?
What happens if I exceed my spend limit?
How do I increase my spend limit?
Can I remove a spend limit?
Why was my spend limit decreased?

Two-factor authentication


What is two-factor authentication?
How do I set up two-factor authentication?
How do I use two-factor authentication?
I am having trouble with two-factor authentication.
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