Managing your account

Find out how to make changes to your account.

26 articles in this collection
Written by WEX Motorpass

Account management

I need to change the name of the business holding the WEX Motorpass account. How do I proceed?

Written by WEX Motorpass
Updated over a week ago

I need to change the ABN holding the WEX Motorpass account. How do I proceed?

Written by WEX Motorpass
Updated over a week ago

My business is changing owners. What do I need to do?

Written by WEX Motorpass
Updated over a week ago

Can I call WEX Motorpass after hours?

Written by WEX Motorpass
Updated over a week ago

I want to give feedback.

Written by WEX Motorpass
Updated over a week ago

What do I do if I need urgent assistance with my account or card?

Written by WEX Motorpass
Updated over a week ago

How can I manage my WEX Motorpass account online?

Written by WEX Motorpass
Updated over a week ago

My account is locked. How do I get it unlocked?

Written by WEX Motorpass
Updated over a week ago

How do I change the phone number associated with my account or card(s)?

Written by WEX Motorpass
Updated over a week ago

How do I change the email addresses associated with my account?

Written by WEX Motorpass
Updated over a week ago

How do I access the WEX Motorpass Online Service Centre?

Written by WEX Motorpass
Updated over a week ago

How do I change the address on my account?

Written by WEX Motorpass
Updated over a week ago

How do I close my account?

Written by WEX Motorpass
Updated over a week ago

Mobile apps

How do I log in to the WEX Motorpass mobile apps?

Written by WEX Motorpass
Updated over a week ago

Phone password

What is a phone password?

Written by WEX Motorpass
Updated over a week ago

How do I set up a phone password?

Written by WEX Motorpass
Updated over a week ago

What do I do if I have forgotten my phone password?

Written by WEX Motorpass
Updated over a week ago

Spend limit

What is a spend limit?

Written by WEX Motorpass
Updated over a week ago

What happens if I exceed my spend limit?

Written by WEX Motorpass
Updated over a week ago

How do I increase my spend limit?

Written by WEX Motorpass
Updated over a week ago

Can I remove a spend limit?

Written by WEX Motorpass
Updated over a week ago

Why was my spend limit decreased?

Written by WEX Motorpass
Updated over a week ago

Two-factor authentication

What is two-factor authentication?

Written by WEX Motorpass
Updated over a week ago

How do I set up two-factor authentication?

Written by WEX Motorpass
Updated over a week ago

How do I use two-factor authentication?

Written by WEX Motorpass
Updated over a week ago

I am having trouble with two-factor authentication.

Written by WEX Motorpass
Updated over a week ago