Managing your account
Find out how to make changes to your account.
29 articles
What do I do if I need urgent assistance with my account or card?
I want to give feedback.
Can I call WEX Motorpass after hours?
My business is changing owners. What do I need to do?
I need to change the ABN holding the WEX Motorpass account. How do I proceed?
I need to change the name of the business holding the WEX Motorpass account. How do I proceed?
How do I change the email addresses associated with my account?
How do I change the phone number associated with my account or card(s)?
My account is suspended. How do I fix it?
How can I manage my WEX Motorpass account online?
How do I access the WEX Motorpass Online Service Centre?
How do I change the address on my account?
How do I close my account?
I have forgotten my Online Service Centre username.
I have forgotten my Online Service Centre password.
I have been locked out of my Online Service Centre account after 3 incorrect password attempts.
Can I add specialty vehicles to our WEX Motorpass account?