WEX Motorpass

How do I add more cards to my account?

How can I remove a fuel card on my account?

Why doesn’t my card work?

How do I know what my fuel card’s balance is?

What do I do if my card is locked?

What should I do if my card is lost, stolen or damaged?

What do I do when my fuel card is about to expire?

How can I get my WEX Motorpass fuel card reissued?

Can I change the vehicle registration number, driver name or the product controls on my card?

Can I reassign a fuel card to another driver?

I've got a new fuel card and I'm not sure if it's got funds on it and if my PIN for the card is active.

Can I change my 'Driver & Vehicle' card to 'Driver' card?

Can I reactivate a card?

What should I do if a cardholder leaves our business or ceases to be authorised to use the card?

I found a WEX Motorpass card, what do I do with it?

Why are product controls not printed on my card?

What is the temporary block card feature?

How do I temporarily block my card?

What if I need to block my card permanently?

Card management

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