How do I add more cards to my account?
How can I remove a fuel card on my account?
Why doesn’t my card work?
How do I know what my fuel card’s balance is?
What do I do if my card is locked?
What should I do if my card is lost, stolen or damaged?
What do I do when my fuel card is about to expire?
How can I get my WEX Motorpass fuel card reissued?
Can I change the vehicle registration number, driver name or the product controls on my card?
Can I reassign a fuel card to another driver?
I've got a new fuel card and I'm not sure if it's got funds on it and if my PIN for the card is active.
Can I change my 'Driver & Vehicle' card to 'Driver' card?
Can I reactivate a card?
What should I do if a cardholder leaves our business or ceases to be authorised to use the card?
I found a WEX Motorpass card, what do I do with it?
Why are product controls not printed on my card?
What is the temporary block card feature?
How do I temporarily block my card?
What if I need to block my card permanently?