Skip to main content
All CollectionsManaging your cardsCard management
Why are product controls not printed on my card?
Why are product controls not printed on my card?
WEX avatar
Written by WEX
Updated over a month ago

We have removed product embossing on WEX Motorpass cards. By removing product embossing, you can keep the same card even if your product settings change. This means no card replacement fee, no interruptions or need to wait for a new card, and reduced plastic waste.

What happens to my current embossed card if I update product controls?

If you have an embossed card and update product controls, you’ll receive a new card without embossing. Going forward, you won’t need a replacement card for product control changes.

When will cards without embossing be issued?

  • All new cards are now issued without product embossing.

  • Existing embossed cards will be replaced without embossing when they expire or are lost/stolen.

Did this answer your question?