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What should I do if my card is lost, stolen or damaged?
What should I do if my card is lost, stolen or damaged?
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Written by WEX
Updated over 2 years ago

If your WEX Motorpass fuel card is lost, stolen or damaged, you should cancel your card by logging into your Online Service Centre account and navigating to Cards → [Select card] → Settings → Report Card Lost , Stolen or Damaged. You can also order a replacement card in the process.

Note that If you report your card lost or stolen, your card will be cancelled straight away. If you report it damaged, your card will still be active for 10 days until your new card arrives.

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