If your WEX Motorpass fuel card is lost, stolen or damaged, you should cancel your card by logging into your Online Service Centre account and navigating to Cards → [Select card] → Settings → Report Card Lost or Stolen. You can also order a replacement card in the process.

Note that If you report your card lost or stolen, your card will be cancelled straight away. If you report it damaged, your card will still be active for 10 days until your new card arrives.

You can also call us on 1300 366 109 at any time (24 hours a day, 7 days a week) to cancel a card.

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