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Mobile App
Learn how our mobile apps could help you on the road.
What charges are involved in using the WEX Motorpass Driver app?
Can I use WEX Motorpass Driver app to pay for fuel?
What activities can I perform on the app?
Will the app need to know my location?
How does the WEX Motorpass app work?
What happens if a driver forgets their Password?
How do I download and set up the app?
How do I log in to the WEX Motorpass mobile app?
What is Pay At Pump?
How do I use the Pay at Pump feature?
Can Pay At Pump be used by everyone?
Does this mean I no longer have to carry my physical Motorpass card?
What if I want to buy something from the shop?
My local petrol station does not have Pay At Pump - when will they have it?
How can I use the app if I am not allowed to use my phone at the forecourt?
Why does the Site Locator price not match what is on the pump or on the price board?
How is my fuel discount applied for a Pay At Pump transaction?
How do I locate shop offers on the app?
How do I redeem a shop offer?
How do I use the Route planner?
How can I find the cheapest petrol?
What fuel products are eligible for purchase using Pay At Pump?
Why is my app not working?
What if I fuel up without using the app?
What happens if my screen freezes?
Why didn’t I receive a receipt after dispensing fuel?
What happens if more fuel is pumped than I selected?
I forgot my password
I forgot which email address I signed up with
I have two cards registered for Pay At Pump and paid using the wrong one.
How do I view my receipts?
What do I do if I want to fuel an amount not available for selection on the app?
What do I do if I want to fuel an amount greater than the highest available value on the app?
What if I select the wrong pump number?
How do I cancel my transaction?
What if I select the wrong product?
What do I do when prompted for ODO?
What do I do when prompted for Reference?
What happens if I do not replace the nozzle correctly?
Can I view my transaction history within the app?