Payments
Questions about payments and fees.
21 articles
- How do I see my available balance?
- When does my payment come out of my bank account?
- How can I make a payment?
- How do I top up my account?
- Can I top up my account automatically via direct debit once my balance is below a certain limit?
- How long are the payment terms?
- Where can I send payment and remittance advice?
- What happens if my payment is dishonoured?
- What happens if my direct debit payment fails?
- What happens if I do not pay my account in full by the due date?
- How do I check my payment has gone through and that my card is usable again?
- Why can't I see all the payments I’ve made in the month in my Online Account?
- Can I claim purchases or submit my receipts afterwards?
- Is there a minimum amount I have to spend each month?