How do I see my available balance?
When does my payment come out of my bank account?
How can I make a payment?
How do I top up my account?
Can I top up my account automatically via direct debit once my balance is below a certain limit?
How long are the payment terms?
Where can I send payment and remittance advice?
What happens if my payment is dishonoured?
What happens if my direct debit payment fails?
What happens if I do not pay my account in full by the due date?
How do I check my payment has gone through and that my card is usable again?
Why can't I see all the payments I’ve made in the month in the Online Service Centre?
Can I claim purchases or submit my receipts afterwards?
Is there a minimum amount I have to spend each month?