Payments

Questions about payments and fees.

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21 articles in this collection
Written by Lenna Saeidzadeh
Payments

How do I see my available balance?

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Written by Lenna Saeidzadeh
Updated over a week ago

When does my payment come out of my bank account?

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Written by Lenna Saeidzadeh
Updated over a week ago

How can I make a payment?

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Written by Lenna Saeidzadeh
Updated over a week ago

How do I top up my account?

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Written by Lenna Saeidzadeh
Updated over a week ago

Can I top up my account automatically via direct debit once my balance is below a certain limit?

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Written by Lenna Saeidzadeh
Updated over a week ago

How long are the payment terms?

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Written by Lenna Saeidzadeh
Updated over a week ago

Where can I send payment and remittance advice?

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Written by Lenna Saeidzadeh
Updated over a week ago

What happens if my payment is dishonoured?

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Written by Lenna Saeidzadeh
Updated over a week ago

What happens if my direct debit payment fails?

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Written by Lenna Saeidzadeh
Updated over a week ago

What happens if I do not pay my account in full by the due date?

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Written by Lenna Saeidzadeh
Updated over a week ago

How do I check my payment has gone through and that my card is usable again?

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Written by Lenna Saeidzadeh
Updated over a week ago

Why can't I see all the payments I’ve made in the month in the Online Service Centre?

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Written by Lenna Saeidzadeh
Updated over a week ago

Can I claim purchases or submit my receipts afterwards?

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Written by Lenna Saeidzadeh
Updated over a week ago

Is there a minimum amount I have to spend each month?

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Written by Lenna Saeidzadeh
Updated over a week ago