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Why are direct credit and debit card payments being removed?

Following changes to the RBA’s surcharging framework, WEX can no longer recover the processing costs associated with credit and debit card payments through a surcharge.

While the underlying processing costs remain unchanged, the removal of the surcharge means these costs can no longer be offset. To ensure these costs are not passed on to our customers, we are removing credit and debit card payments as an option across customer statements and payment platforms.

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