Payment must come through and process by the due date on your statement.

Direct debit payments are reflected on your account on the day of payment. However, manual payments may take up to 3 business days to be received by us from your bank.

Because of this, we recommend making payments ahead of your due date to avoid late fees.

We’re happy to answer any questions you have about your statement over the phone on 1300 366 109 or by email at

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