Merchants
Application, benefits, and fees.
24 articles
When will my invoice be paid?
I am a WEX Motorpass merchant and my business is changing owners. What do I need to do?
I've accidentally cancelled a transaction. Can you help me process it?
What is WEX Pay?
How do I log in to WEX Pay?
I'm locked out of my WEX Pay merchant account and need to reset the password. Can you help?
How do I add a product or a service to a sale?
What do I do if the WEX Pay system is offline?
Can I process manual vouchers in WEX Pay if I have not sent them to you yet?
What do I need to process a refund in WEX Pay?
Why have Pay At Pump?
What are the benefits of Pay At Pump?
Can this co-exist with my existing Pay At Pump programs?
Will Pay At Pump be available 24/7 even if the shop is closed?
Will Pay At Pump increase the risk of Drive Off?
What hardware is required to accept Pay At Pump?
Are there any changes to the WEX merchant fees?
Is there any additional agreement required with WEX?
How will I know that a Pay At Pump transaction is occurring?