Merchants

When will my invoice be paid?

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Written by Lenna Saeidzadeh
Updated over a week ago

I am a WEX Motorpass merchant and my business is changing owners. What do I need to do?

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Written by Lenna Saeidzadeh
Updated over a week ago

I've accidentally cancelled a transaction. Can you help me process it?

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Written by Lenna Saeidzadeh
Updated over a week ago

How do I become a WEX Motorpass merchant?

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Written by Lenna Saeidzadeh
Updated over a week ago

What fees do I pay as a WEX Motorpass merchant?

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Written by Lenna Saeidzadeh
Updated over a week ago

Why do I have to send a cheque for my merchant application?

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Written by Lenna Saeidzadeh
Updated over a week ago

I’ve received my new terminal. How do I set it up?

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Written by Lenna Saeidzadeh
Updated over a week ago

My WEX terminal broke. What should I do?

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Written by Lenna Saeidzadeh
Updated over a week ago

What is WEX Pay?

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Written by Lenna Saeidzadeh
Updated over a week ago

How do I log in to WEX Pay?

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Written by Lenna Saeidzadeh
Updated over a week ago

I'm locked out of my WEX Pay merchant account and need to reset the password. Can you help?

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Written by Lenna Saeidzadeh
Updated over a week ago

How do I add a product or a service to a sale?

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Written by Lenna Saeidzadeh
Updated over a week ago

What do I do if the WEX Pay system is offline?

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Written by Lenna Saeidzadeh
Updated over a week ago

Can I process manual vouchers in WEX Pay if I have not sent them to you yet?

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Written by Lenna Saeidzadeh
Updated over a week ago

What do I need to process a refund in WEX Pay?

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Written by Lenna Saeidzadeh
Updated over a week ago